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French/German Client Services Representative (m/w/d)

Just An Overview…

In this Client Services role, we’re looking for someone who is bilingual in German and French and interested in working with Search Engine Optimization, and loves to provide world-class customer service. You will be in charge of all communication with our French-speaking SEO customers and will manage the fulfillment of SEO features for the customer. 


  • We are looking for employees who want to work completely from the home office or if physical proximity exists, partly from the home office and partly on the site.

What You’ll Be Doing…

  • You’ll act as a point of contact for our German and French-speaking SEO clients via phone and email
  • You will represent our company by providing excellent customer experiences
  • This is an opportunity to manage the fulfillment of our client's SEO packages, Periodic appointments, On-site Recommendation, and changes, allocation off-site work, etc
  • You’ll order the implementation of SEO tasks from our Fulfillment department

 What You’ll Need to Succeed…

  • You have the ability to speak and write German and French at a native level
  • You’ve been there, done that! You have a minimum of 6 months' experience, providing exceptional customer service over the phone, and via email
  • You know how to organize a home office activity in a responsible, disciplined, and success-oriented way
  • You’re proficient in Google Apps and MS Office
  • You are self-motivated! Know how to work with a deadline
  • You have strong relationship building skills and want to see our clients succeed

Special Consideration

  • Special consideration will be granted to candidates who in addition to German speak one of the following European languages fluently: French, Dutch, and Finnish

 Why Join Us?

  • We are an international, highly motivated team with flat hierarchies
  • We love our internal hires! You’ll have opportunities to advance within a fast-growing company
  • Full-time or part-time, different hour models between 20 and 40 hours per week possible
  • You have the potential for quarterly bonuses and raises.
  • We have a vibrant new office near to good transport connections and a diverse working environment.
  • Continuous learning and improvement! We provide ongoing SEO and digital marketing training.

Please submit your complete application documents including your CV, Educational documents, and Work certificate.


Phone: +49(0)3076759763



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