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German Client Service Representative (m/w/d)

Just An Overview… 
In this Client Services role, we’re looking for someone who is fluent in German, interested in working with Search Engine Optimization, and loves to provide world-class customer service. You will be in charge of all communication with our German SEO customers and manage the fulfillment of SEO features for the customer

Schedule…

  • We are looking for employees who want to work completely from the home office or if physical proximity exists, partly from the home office and partly on the site.

What You’ll Be Doing…

  • You’ll act as a point of contact for our German-speaking SEO clients via phone and email
  • You will represent our company by providing excellent customer experiences
  • This is an opportunity to manage the fulfillment of our clients’ SEO packages: Periodic appointments, On-site Recommendations, and changes, allocation of off-site work, etc.
  • You’ll order implementation of SEO tasks from our Fulfillment department

What You’ll Need to Succeed…

  • You have the ability to speak and write fluent German and proficient working in English
  • You’ve been there, done that! You have a minimum of 6 months experience, providing exceptional customer service over the phone, and via email
  • You’re proficient in Google Apps and MS Office. 
  • You are self-motivated! Know how to work with a deadline!
  • You have strong relationship building skills and want to see our clients succeed!

Why Join Us?

  • We are an international, highly motivated team with flat hierarchies
  • Full-time or part-time, different hour models between 20 and 40 hours per week possible
  • We love our internal hires! You’ll have opportunities to advance within a fast-growing company
  • We have the potential for quarterly bonuses and raises as well as employee referral bonuses
  • We have a convenient office location in a developing/growing area: walking distance from  S-Bahn, tram and bus station
  • Continuous learning and improvement! We provide ongoing SEO and digital marketing training

Please submit your complete application documents including your CV, Educational documents, and Work certificate.

Email: eurecruiting@boostability.com

 

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